When you care about people, you naturally want to make them feel comfortable, important and special. As an empath, I have always put myself in other people's shoes and used the "Golden Rule" - treat them as I would want to be treated. In other words, treat them like they matter, because they do! Anticipate their needs, exceed their expectations, surprise or "wow" them. Everyone wants to know that they matter.
Award-winning entrepreneur Teresa "FitnFrozen" Woolard discusses how desserts are the new craft.
Ryan Megson promoted to General Manager of Chillz Lounge & Swirleez Frozen Yogurt
Customer experience is a connection or feeling your customer gets from using your product or service (within your environment, or not) with the goal being that its memorable and positive enough to encourage the customer to return and share their experience with others.
It can be difficult with our busy lives these days, to try to maintain “the spark” between a couple. Our days seem burdened with work, obligations, errands, driving the kids to their extra-curricular activities, attempting to cook healthy meals for your family, caring for elderly parents…the list goes on and on. How the heck do you keep the spark? Who has time anymore? How do we fit “one more thing” in our day? Is it another obligation? Well, it doesn’t have to be, nor should it be considered an obligation. Because without love and care for others, nothing else matters.
Did you know that of all the liquids we drink, tea is the fastest growing? Over the last few years, tea has been growing at a rate of 10% each year, compared to coffee at only 3% growth. Last year alone, Canadians drank 380,000,000 servings of hot tea, mainly due to its functionality and health benefits. Millennials drink tea more for the holistic and emotional benefits while boomers enjoy a cup of tea for functional health reasons.
